We have a refund as well as an exchange policy.

We have a 7-day exchange or refund for all garments. Exchanges will be accepted only in the case of manufacturing defects or the dispatch of incorrect items. The product should then be couriered back to Glamratna within 7 days of receipt of the same. The product must be in its original unused condition to be exchanged. The product should also be sent back in the original packaging with the bills and tags intact.

How to return an item

  1. Your exchange request should be sent by email to info@glamratna.com within 24 hours of receipt of the package along with the product picture and soft copy of the invoice
  2. We will acknowledge your return
  3. Your item to be returned must reach us in its original unused condition within 7 days of receipt of your shipment 

Courier your returned item to:

D 53/90 G 1, Narayan Nagar,

Guru Nanak Road, Sidhgiribagh, Varanasi, UP - 221001

+91-92354 00140

We provide you with a credit coupon of the same worth or can refund the transaction based on the customer requirement. The coupon could be used for any future purchases. The coupon can be used in one order only.

Please note: The buyer will be responsible for any applicable customs, duties, and transit charges for both the returned shipment and the items we ship in exchange.